Frequently Asked Questions

Prior to Scheduling Your Assessment:
- If you change your mind within 48 hours of signing up, we are happy to issue a full refund.
- After 48 hours, you have 10 days from your sign-up date to request a refund, less your first month's fee.
- If you'd like to cancel your membership, please email us at drboxerathome@gmail.com with the subject line “Membership Cancellation Request” and we will review termination options with you within 48 business hours.
After Your Assessment:
- As your assessment is covered under your membership fee, if you decide, for whatever reason, that you would like to cancel membership after your first assessment with Dr. Boxer, you will be charged the balance of your 12-month membership amount. For example, if you have been a membr for 3 months, your termination balance will be for the remaining 9 months of your 12-month agreement.

What's Included:
- One 60-75 minute Doctor’s visit, in your home or at Dr. Boxer's home office
- Access to your medical records via online portal
- Online scheduling 24/7
- Secure messaging and emailing
- Online bill payment and automatic monthly payment processing
- Fast access to Dr. Boxer for your medical needs
- Ongoing tips, coaching and care plan management
What’s Not Included:
- Cost of laboratory tests. Many tests are covered partially or fully by insurance. However, some may require a co-pay or may not be covered at all.
- Visits and services not specified above
- Medications (prescription and over-the-counter) and supplements.